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Customer Reviews 10 item(s)
- Product is fantastic
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-- Review Migrated from previous website, originally entered : 02-24-2014-- I have been homebrewing for 2 years and decided to go to kegs instead of bottling. I bought the 3 tower homebrew unit so I can keep a selection on tap as well as in bottles. This unit was bought in October 2013 and has been a great addition to my mancave. Really quite, keeps the beer consistently cold. I have had absolutely no trouble with any aspect of the unit. I keep the CO2 container on the back instead of inside the unit so it is easy to access. For a homebrewer, this is a must have. Quick and easy to use. No mess. Once you go kegs, you will never go back to bottles. I bought a fourth keg to keep filled and ready in case one runs out. My beer buddies love it as well. Great product.
Customer Service Features Performance Appearance - Great kegerator
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-- Review Migrated from previous website, originally entered : 02-11-2014-- I looked into building my own kegerator but the cost of buying this unit was pretty comparable. Though I opened all of the boxes before signing, I began to feel the pressure of the impatient Estes Express driver and missed some shipping damage. My tower was damaged and one of my (new) kegs was severely dented. Apparently Estes Express denied the claim but Beer Meister made it right. I just kegged my first batch and love having my homebrew on tap. I find it impressive that I have been able to call and talk to a live person. Emails are also returned promptly...great customer service. The only thing I was surprised about was my tower, though advertised as stainless steel, appeared to be chrome-plated brass (brass color visible at the base where some of the chrome plating must have chipped off), but that doesn't really have any negative impact on its operation. If you're on the fence, go for it! I think you'll be happy!
Customer Service Features Performance Appearance - Great product, periodic loud noise
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-- Review Migrated from previous website, originally entered : 08-28-2013-- I've had my triple tap for a few months now and have to say I'm impressed. The ordering and receiving of this product was very smooth. Customer service is definitely a strong point for these guys. Product arrived with no damage and the kegs all fit with ease. Temperature of the beer is always perfect. One problem though is the unit periodically makes a very loud noise as if a window is left open and wind is gusting in or like a jet starting up. With the fridge in the office, I will often have to wait for the sound to finish (1 min) before I can start working again. While this is annoying, I am still very happy with my purchase!
Customer Service Features Performance Appearance - Great Product Great Service
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-- Review Migrated from previous website, originally entered : 08-11-2013-- I appreciated the service while ordering, and the service provided at delivery. Ben Franklin said that Beer is proof that God loves us and wants us to be happy. My Beermeister is proof that my wife loves me and wants me to be happy!
Customer Service Features Performance Appearance - Three tap system
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-- Review Migrated from previous website, originally entered : 05-03-2013-- Cooler a little tight. Fittings leak some and I'm still chasing leaks. Overall I'm very happy with the unit. Their customer service is the best around And make for a great buying experience. I would recommend.
Customer Service Features Performance Appearance - I love my Beer Meister
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-- Review Migrated from previous website, originally entered : 03-06-2013-- I've had my Triple Tower now for several months and several brews as well. I can't express how much more I enjoy my homebrew dispensers above bottling. I was nearly at the point of just quitting brewing because of the hassle of bottling and carbonating. Not to mention the lack of consistency from brew to brew. The Beer Meister has added new excitement to the brewing process and motivated me to move to all grain brewing, which I should have done long ago. I have found that, when I have had questions, Ryan Mader always has time and patience to offer solutions to my problem. My only "wish" is that the beer meister had a better CO2/Beer line management system built into the interior of the cooler. I wish the baffle for the CO2 lines had a place to fix it to a cooler wall so it doesn't flop around and get in the way when I am moving kegs in, out and around within the cooler. I mentioned this in my post back in September of 2012 and the comment remains valid. Beyond that one wish, I couldn't be happier with my Beer Meister Homebrew Dispenser.
Customer Service Features Performance Appearance - Customer Services Rocks
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-- Review Migrated from previous website, originally entered : 11-19-2012-- I got off to a rocky start with my three tap beer dispenser. My gauges leaked and I lost two 5 lb. tanks of CO2 before we determined that the problem was with the gauges and not something that I was doing. Ryan Mader ordered me another set of gauges and offered to reimburse me for the cost of my lost CO2. Further, Ryan has always been available to answer questions I have had as I learned about carbonating with CO2 and adjusting my gauges. My only critical comment would be that I wish there was a place to mount the CO2 lines baffle on the inside of the unit in order to better manage all of the lines inside the unit. A minor annoyance I can live with. I am enjoying my CO2 carbonated homebrew and I really like my beermeister a lot.
Customer Service Features Performance Appearance - Better than expected!
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-- Review Migrated from previous website, originally entered : 11-04-2012-- It arrived in great condition, no shipping problems. The driver even helped me unload it and get it to the garage. Everything was in good shape. I put it together in about an hour or so. It included everything I needed to get the kegs operating right away. The kegs were in surprisingly good condition and were cleaned well. I did a water test and no problems. I would highly recommend this keggerator to anyone. Thanks for a great product Beermeister!
Customer Service Features Performance Appearance - Works moderately OK
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-- Review Migrated from previous website, originally entered : 10-28-2012-- Purchased the triple tap. Delivered without the holes for the tap tower tapped. I had to purchase the tap and was told I would be reimbursed for the tap and my time although haven't as of yet since July Purchase. Also wide discrepancies with temperature settings. I set the temp at 38 the front degree display varies between 34 and 42 and almost never reads 38. Checked the inside temp with a digital thermometer and is consistently off by 3 -4 degrees. Although the beer pours within 2-3 degrees of setting the front display in my opinion should be more in line with my setting. I haven't as of yet tried to fit three corny kegs with the co2 tank inside it looks like it will be very tight.
Customer Service Features Performance Appearance - I Remember My First Beer
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-- Review Migrated from previous website, originally entered : 01-09-2012-- Overall, it BM103HB is an outstanding unit. My only complaints are centered around the delivery company (R&L Transport) and some minor issues with the included kegs. R&L Transport did not deliver the unit during the scheduled window. The driver showed up 4 hours late and needed help from me to remove the unit from the truck and carry it into my house. As for the included kegs, the gas in and the beverage out ball connections were over tighten and had rust(?) on the threads. Minor issues but a little annoying. Had to spend extra time removing the connections and cleaning the parts. Overall I am very happy with the unit and am looking forward to having my first beer on tap later this week. Excellent customer service from purchase to delivery on BeerMeisters part. The unit is quite and very easy to set up. I would recommend to a friend (or enemy).
Customer Service Features Performance Appearance
